Customer Care

We’re here for you!

Find answers about Product Care, Shipping, Returns, Warranty, or just click the links above.

Questions beyond these topics? Check out our FAQ page for answers to a number of commonly asked customer questions.

Please keep in mind that we are a small team in Customer Care. We will respond as promptly as possible, usually within 2-3 business days. Thank you in advance for your patience!

Email: 24 hours/day, 7 days/week

Email us anytime! customercare@nau.com

We’ll get back to you within 2-3 business days, if not the same day.


Any other questions, thoughts or concerns? Please don’t hesitate to let us know.